E-Commerce

Designed for companies looking to promote and sell their products or services online, ABM’s Ecommerce creates an intuitive web site easily tailored to a range of business scenarios. It allows businesses to define how they trade with existing and potential customers, by showcasing products and providing a smooth channel for customer purchases.

The resulting website handles both account and retail type customers, as well as branch offices and remote sales staff, all with 100% accounting database integration.

See the eCommerce video here

Lets your business...

automate sales and customer accounts

speed up order processing

link websites and accounting in real-time

secure sales with CommSecure™

assist customers in finding products faster

uncover trends through web analysis

access stock and customer info remotely

promote online specials

Features

Templates and hosting

‘Ready to use’ templates provide web developers with flexibility for custom design and operation within existing web sites. The web site can either be hosted within the organisation, a local web server, or at an ISP.

Message centre

The Message Centre provides a system for communication with customers via email, linking them back into the web site. This includes email confirmations, which can be sent automatically to customers and administrators when orders are received.

Product displays

Classify products within defined groups in multiple levels, and empower customers with a rapid product search for fast access. Product displays can include fields from the inventory database, such as stock availability, and includes a ‘special’ pricing facility.

Web traffic monitoring

Monitor web traffic by user group, date range and type of activity. Compare customers and guest users, view total ‘hits’ for a nominated period, monitor the number and value of orders placed or track individual users and the functions they mostly access.

Secure payments

An embedded CommSecure™ payment gateway ensures customers of credit card payment security. The facility can be used for both one-off purchases and payments on existing account balances.

Accounting database integration

Create a dynamic website that automatically reflects changes in the underlying financial database. Information, such as pricing and inventory, is communicated bilaterally between website and accounting system, preventing the need to maintain a separate internet database.

Business to Consumer features

Customer login accounts

Track customer usage and purchase value

Define information access per customer group

Automatic freight calculation for orders

Business to Business features

Orders posted directly to customer accounts

Specific pricing per customer

Define regular orders for future purchases

Online account, invoices and order queries

Maintain multiple user logins and privileges

Business to Employee features

Remote staff access to customer information

Detailed product enquiries including stock status

Quick order facility for remote sales or invoice entry

Web browser accessible, ideal for staff on the move