E-Commerce

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There are two integrated eCommerce modules available for use with ABM:

1.  SPNet eCommerce (also see www.spnet.com.au)

2.  ABM eCommerce module (ABM eCommerce)

The ABM eCommerce module provides an excellent range of core eCommerce functionality and is a robust solution for businesses looking to deploy an eCommerce solution "out of the box".  The ABM eCommerce module includes a range of configuration options for users but is not able to be substantially customised by external web developers.

The SPNet eCommerce solution provides and excellent range of eCommerce functionality and is able to be used in a wide variety of business environments.  SPNet has a range of customisation options available for business who want to customise the overall look and feel of their eCommerce website.  For more information on customisation options please contact an ABM channel partner.

Both the SPNet and ABM eCommerce products are designed for companies looking to promote and sell their products or services online.  The eCommerce modules create an intuitive web site easily tailored to a range of business scenarios and allow businesses to define how they trade with existing and potential customers, by showcasing products and providing a smooth channel for customer purchases.

The resulting website handles both account and retail type customers, as well as branch offices and remote sales staff, all with 100% accounting database integration.

See the SP Net eCommerce video here

Lets your business...

  • automate sales and customer accounts
  • speed up order processing
  • link websites and accounting in real-time
  • secure sales with CommSecure™
  • assist customers in finding products faster
  • uncover trends through web analysis
  • access stock and customer info remotely
  • promote online specials


Sample SPNet Screens

Features

Hosting
ABM eCommerce web sites can either be hosted within the organisation, a local web server, or at an ISP. For more information contact an ABM Channel Partner.

Product displays
Classify products within defined groups in multiple levels, and empower customers with a rapid product search for fast access. Product displays can include fields from the inventory database, such as stock availability, and includes a ‘special’ pricing facility.

Web traffic monitoring
SP Net can monitor web traffic by user group, date range and type of activity. Compare customers and guest users, view total ‘hits’ for a nominated period, monitor the number and value of orders placed or track individual users and the functions they mostly access.

Secure payments
Secure payment gateway options are available.

Accounting database integration
Create a dynamic website that automatically reflects changes in the underlying financial database. Information, such as pricing and inventory, is communicated bilaterally between website and accounting system, preventing the need to maintain a separate internet database.

Business to Consumer features

  • Customer login accounts
  • Track customer usage and purchase value
  • Define information access per customer group
  • Automatic freight calculation options for orders

 

Business to Business features

  • Orders posted directly to customer accounts
  • Specific pricing per customer
  • Define regular orders for future purchases
  • Online account, invoices and order queries
  • Maintain multiple user logins and privileges

 

Business to Employee features

  • Remote staff access to customer information
  • Detailed product enquiries including stock status
  • Quick order facility for remote sales or invoice entry
  • Web browser accessible, ideal for staff on the move

 


Like to learn more? Need something specific? Then contact us and let a solution provider assist with any further questions.