ABM Advisor: The ABM Blog.
Showing News Filtered By Date from: 2016-11-01 - 2016-11-30
No two industries are exactly the same. While there isn't a lot of crossover between fields such as warehousing, online retail management and architecture, they all share one common thread. An intuitive accounting system can eliminate the time spent on repetitive processes and improve efficiency through automation.So what exactly does the Advanced Business Manager core accounting system offer?Over 60 per cent of managers believe they aren't doing a good job at meeting the needs of learning staff.The core accounting system frameworkBefore introducing any new piece of software into a business, it's imperative staff training be taken into account to avoid company downtime. Our core accounting system integrates seamlessly with Microsoft Office, providing a familiar user interface that will reduce the time spent getting accustomed to how the software works.How crucial is initial training though? According to SHIFT eLearning, over 60 per cent of managers believe they aren't doing a good job at meeting the needs of learning staff, resulting in early departures from staff within a business. If that statistic doesn't illustrate the benefits of training then the financial incentive surely will; the same report states that ineffective training costs businesses over $13.5 million each year.We also provide ongoing assistance through our expert support services across Australia, New Zealand, Ireland and the United Kingdom. All our solutions providers have been through extensive training, so you can rest assured any problems will be addressed and resolved quickly and professionally. Staff training is vital to get the most out of new software. How does business intelligence software fit into my company? ABM offers add-on modules that can tailor our core accounting product to almost any industry. Just a few of the solutions that can be tailored to include:Wholesale and DistributionOnline Retail ManagementWarehousingConstructionImportingArchitectureConsultant EngineersThe open architecture of the system is designed to work in unison with third-party software. This allows for a highly customisable and specific business solution, and one that will fit effortlessly into your current accounting model.For example, our service management add-on allows companies that deliver solutions on-site to track personnel, automatically log client history and distribute billing and reporting. This add-on alone can benefit equipment servicing professionals, field engineers, tradespeople and more.From a data-based perspective, our business intelligence module allows for a top-down view and detailed analysis of business profitability. You can then use this information to identify strengths and weaknesses within your business model, and enact customer and staff performance reviews. With a strong focus on improving business efficiency and revenue, this add-on module is applicable across a wide range of industries.To learn more about ABM business management software, get in touch for a free demo today.Read Full Story
When choosing to integrate a fully-formed piece of accounting software into your business, it's entirely possible parts of a solution will work for you and others will not. Unlike many other potential products, however, Advanced Business Manager works by starting with a core accounting system, then providing industry-specific add-ons that tailor solutions to your needs.Below we'll look at just one of the industries that can optimise the use of our business intelligence software through modules specific to their sector, offering automation across invoicing, sales management, cost reduction and more.Read Full Story
The subject of internet security isn't one that many businesses like to approach unprepared. After all, everyone wants to feel that they are secure in how they conduct business, and provide this level of safety and trust to their customers.But as more businesses more to a digital format - online stores, interactive website customer service and email communications to clients - it's crucial that the information we send online be protected. So how can incorporating automated accounting software into your business help keep it safe at the same time? Businesses that integrate cybersecurity with digital strategies will be better poised to build trust into everything they do and transform faster.Increased security at a lower costFor many small businesses, allowing resources to be set aside for a dedicated IT team isn't really an option. However, two reports released by PricewaterhouseCoopers (PwC) bring to light just how serious security is for businesses as they embrace a digital future. For small businesses with limited funds, moving to and off-site storage option that uses cloud technology can remove the stresses associated with storing data. Tom Puthiyamadam, PwC's Global Digital Services Leader, notes that digital business models addressing security are the key to success in a changing marketplace. "Businesses that integrate cybersecurity with digital strategies will be better poised to build trust into everything they do and transform faster," he said."Leading companies are integrating cybersecurity, privacy and digital ethics from the outset. And that enables them to better engage with existing customers and attract new ones. Many also see efficiencies in operations, business process and IT investments."Moving to the CloudIf you haven't already started looking at cloud technology for storage, it may be a little daunting to approach. So how does the cloud work, and why is it safer? Essentially, cloud storage is just information that is kept off-site and in a data centre. This could be anywhere; from someone's garage to a multi-location data fortress. It's important that businesses address cybersecurity. One way to explain cloud technology is to look at an email provider like Gmail. When you create a Gmail account, everything is stored online, but essentially it's kept on Google servers. When you receive an email or an attachment, it doesn't download directly onto your computer, it's instead stored in a data centre that you can access freely at any time. This saves you space in storage, while taking advantage of Google's excellent security. Of course, while there are a number of small cloud providers, large and trusted hosts - like Microsoft, Google and Facebook - are increasingly commonplace. According to the PwC report Moving forward with cybersecurity and privacy, 63 per cent of businesses say that they run IT operations in the cloud. But is this just because of security, or for another benefit to business? When you receive an email or an attachment, it doesn't download directly onto your computer, it's instead stored in a data centre that you can access freely at any time.Collaboration through automated work processesMoving to the cloud offers another benefit beyond security - it enables an organisation to communicate easily and instantaneously, allowing them to collaborate and share information automatically. This automation is at the heart of software like Advanced Business Manager, streamlining processes like timekeeping and customer relationship management so you can focus on the areas of your business that you need to. Business intelligence software combines the best parts of these two concerns - it removes the potential for human error, offering greater security and better insight into the information you gather. With PwC noting that 34 per cent of customer service and marketing functions are run from the cloud, you won't be alone...Read Full Story
The issues that arise from running a manufacturing facility aren't common for many. For some, however, inventory, stock costing and time from production to delivery are as regular as a broken plate in a cafe. It's imperative, then, that a solution be available to those needing to run their manufacturing facility both efficiently and profitably. To assist in this, warehousing and structured stock software offered by Advanced Business Manager provides a fully encompassing remedy to those common irritations that can spiral out of control.This is especially true for small companies as manufacturing operations come in all shapes and sizes. Below we'll look at a few ways automated accounting software and crucial add-ons can help streamline your business now, and as it continues to grow.Automating taxing business process will put you in a better position to make employee time more useful.Reduce reliance on every centSmall manufacturing operations will have a comparatively small market to which they serve. Not only is a smaller business more reliant on the revenue gained from each of their clients, any issues that occur can seem insurmountably difficult. Small businesses will also often have smaller legal, marketing, or client management teams.Business intelligence software can be tailored to address the daily operational concerns and issues faced by any of the small teams within a business. By automating many of the taxing processes that prevent employees from fully utilising their potential, you will be in a better position to redirect that free time to something more beneficial.Prevent failure of skill transferSmall businesses understandably have a small, but dedicated, team of employees. As the responsibilities of each employee may require either extensive training or specific knowledge across certain areas, employees and management teams alike may want to keep staff working for their entire careers. Keep revenue manageable with better stock control. The key issue with this is that once at retirement age, the crucial and imperative knowledge acquired by these individuals will need to be passed down to new employees. While documentation could be put in place, this only incurs further cost for your business.By implementing a business solution that can include database management or warehouse stock control, you can spend more time focusing on the human aspects of the business that matter, and leave the repetitive, time-consuming parts to software. There are many ways a tailored small business management software solution can benefit your business. To learn more, reach out to our team and book a free demo today.Read Full Story
Customer engagement is important in any business, but for utilities it can present a significant challenge. Perhaps it's that, as a society, we've taken clean water and abundant electricity for granted, to the point we're critical of our utility company for not offering the lowest prices or the same deal as a startup competitor.To address the need for increased transparency in how their business operates, many utilities have taken to social media to engage with customers.While this is sound advice for the majority of companies, how can you ensure you have all the information needed to face the public's questions? Below we'll examine a few steps you can take to engage successfully with your customers.By adding services such as LinkedIn, Twitter and Instagram, you can create a total social profile that addresses many different customer bases at multiple levels.Talk to your customers, not at themA key part of engaging with customers in our current age is by taking the leap to social media. However, if this is your first time jumping into the online world to talk with your customers, there are a few key points to remember.One common mistake many make is dehumanising their business and responding with robotic and unsympathetic responses. Generally, customers will go online with their concerns. While you may get a few people wanting to congratulate you for the excellent service you provide, many people look at social media as a way to vent their frustrations, or gain the collective support of other customers when they have a problem.By addressing your customers as people, and responding to their concerns with empathy and sincerity, you can ensure that when your customers have an issue they don't abandon your business due to an impersonal or insufficient response.Spread yourself across social mediaMaybe you want to create a company Facebook page, and interact with your customers that way, or perhaps you think Twitter is an easier method of communicating with your clientele.The secret to success in this area is to not limit yourself to just one piece of social media. Thinking about your online presence as a whole can help illustrate this point; Facebook is excellent for responding to individual customers and sharing articles or thought leadership appropriate to your industry, but it's just the start of your online profile.By adding services such as LinkedIn, Twitter and Instagram, you can create a total social profile that addresses many different customer bases at multiple levels. Twitter is great for providing instant, snappy updates on your service or something that needs to gain traction quickly, while if your business is visual-heavy you could even create an Instagram account to update your customers with enticing photos. Engaging with customers brings them closer to your business. By communicating with all levels of your customers, there's no risk of you alienating a single group or presenting an image that only appeals to one demographic.Some common mistakes to avoidIf this is your first time jumping into the world of social media for customer engagement and retention, you'll no doubt experience a few trip ups along the way. Although this is bound to happen at some point, we're grouped together the most common issues to help you get started in the right way.Some of the problems companies experience when entering social media are:Keeping it short-term: Successful social media engagement is a long distance run not a sprint.Don't flood your customers: People already chose your business for a reason, so bombarding them with pointless posts will do little to keep them engaged.Tackle the tough subjects: Don't avoid the tricky questions.Read Full Story
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